Commitment

We commit to....

... seek our client's best interests by:

• listening carefully to what our clients tell us is important to them;
• helping clients identify and quantify their current goals and objectives;
• defining resources available to meet the client's goals and objectives;
• offering meaningful and appropriate services or solutions to help clients achieve their goals and objectives;
• assisting our clients in evaluating the strengths and weaknesses of alternative services or solutions;
• helping our clients implement their chosen services or solutions.

... communicate pro-actively through:

• regular observation reports throughout the service or solution;
• frequent contacts through both email and telephone mediums;
• incident reports as are necessary.

... privacy and confidentiality in the handling of our client's affairs and data by:

• restricting internal access to information on a need-to-know basis;
• disallowing external access to information for any reason;
• implementation of confidentiality and integrity controls with a no less than moderate level;
• prohibiting release or sharing of any client's information without the express advance approval of our clients to do so.